Let our friendly, experienced UK-based receptionists help you save time, hassle and up to £25,000 a year*—so you can focus on what matters, while we handle your calls with care.
*As an average industry stat
With over 20 years of experience,
IdealReceptionist’s high quality remote healthcare receptionist service provides
customised reception solutions including call answering and clinic appointment booking.
When you divert your number to us, we answer the calls in your practice name and book clinic
appointments into a real time electronic diary that we manage in conjunction with you.
Our UK based team have extensive experience in healthcare reception.
Specifically designed for
health practitioners, osteopaths, chiropractors, physiotherapists and medical clinics as well as
wellbeing clinics, beauty and massage practitioners.
Our mission is to provide a truly human reception service in today’s increasingly digital world,
ensuring your clients feel welcomed with warmth, care, and genuine personal connection.
You choose the level of service you require.
Available are all the tools you need to have us give you a fully optimised and professional reception service, tailor made for you.
MULTI PRACTITIONER DIARIES
SHARED ONLINE DIARY
WAITING LIST MANAGEMENT
VOICEMAIL MANAGEMENT
PERSONALISED RECEPTION
MULTI LOCATION DIARIES
get pay as you go (from just £69 a month)
Created in 2005 by a healthcare practitioner to support the growing needs of his practice, IdealReceptionist was designed to be the polar opposite of a call centre.
Our dedicated receptionists answer calls in your practice’s name, providing detailed information about your services, practitioners, and location.
Every caller feels like they’re speaking directly with your practice—because, with us, they are.
Access and amend your diary, reception messages
and notes in real-time wherever you are.
With IdealReceptionist you are always up to date!
Whatever your operating system, we can work with you. iOS, Mac, Android, Microsoft. And you can simultaneously access your diary on your computer, laptop, phone or tablet, giving you maximum flexibility.
Seamless reception cover, whenever you need it
Whether it’s using us as back up for sick leave and holiday cover, phone answering once or twice a week or as a full-time reception solution for a multi-practitioner clinic, we’re here to support you seamlessly.
We provide reliable, personal, reception cover, tailored to your needs.
OSTEOPATH
Practice based in West London
We can seamlessly integrate with your existing practice management software,
meaning no disruptions to your current way of working.
